Care Instructions

Wyndham Collection® takes great pride in the durability of its products, using materials and finishes designed to withstand day-to-day use and the ever-changing humidity and temperature levels of bathroom environments. We recommend the following care instructions:

Furniture

1) Only cleaning products specifically designed for furniture should be used, such as pledge. Warm soapy water or very mild detergents may be used sparingly.

2) Soft cleaning products such as cloths or sponges may be used, but harsh or abrasive materials will damage the surface finish or remove the sealants. No bleach- or ammonia-based products should be used.

Counter Materials

With the proper care, your glass, granite or marble countertop will stay looking well-maintained for years. Here are a few simple steps to keep your hard surface clean and protected:

Glass

Though very resilient and non-porous (thus stain-free), glass does require some degree of care. It will remain beautiful for years to come if the following basic guidelines are followed:

• Wipe down the surface of glass countertops after use. A damp sponge or cloth will typically do the trick. Mild detergent can be used to remove spots.
• Hot things should not be placed directly on glass surfaces
• Do not use products that contain lemon, vinegar or other acids on the surface.
• Products specifically designed for glass care are great, but abrasive or acidic cleaning products should not be used.

NATURAL AND CULTURED MARBLE AND GRANITE

Marble and granite are one of nature’s wonders; rare and beautiful materials that are as functional as they are attractive. Keep your counters lovely by keeping them clean and properly protected. Caring for marble and granite is easy with a little effort and the right tools. Through normal home use marble and granite may dull slightly, losing some of its brightness and luster, but this is easily reversed. Here are some general guidelines:

• Wash your surface with clean cloths and fresh luke-warm water.
• Blot up spills immediately, before they penetrate the surface. Water may sometimes penetrate marble or granite counters, most noticeably in lighter colors, but this will dry in time after the surface is dried.
• Twice a year wash your counter with mild detergent as an additional safeguard to remove any residual dirt, which can become ingrained.
• To clean and/or disinfect the counter surface wash with warm, soapy water and rinse thoroughly. You can also use a 50:50 solution of isopropyl alcohol and water, and then immediately wash again with clean water, making sure to remove all of the alcohol solution.
• Do not use vinegar, Windex or bleach on marble and granite. Frequent uses of these substances can dull the surface and weaken the sealant.
• Do not use products that contain lemon, vinegar or other acids on the surface.
• Never use abrasive cleaners such as dry cleansers, scouring powders, or soft cleansers.
• Many common foods and drinks contain acids that will etch or dull the stone surface.
• Do not place hot items directly on stone surfaces. Use trivets or mats under hot dishes and place mats under china, ceramics, silver or other objects that could stain or scratch the surface.
• Obviously, doing such things as dyeing your hair or using the sink for anything that relates to stains or dyes is a very bad idea as this may cause permanent marks in the surface of the marble or granite.
• Protect your clean marble and granite with a polish such as Weiman® Marble or Granite Polish. NOTE: Weiman® Polish is not for use on floors.
• Call your professional stone supplier, installer, or restoration specialist for problems that appear too difficult to treat. Ask a professional to remove or repair a scratch in granite.

These are three of the most common types of problems that occur with marble and granite:

Soiling: Soiling is a haze or film caused by smoke, soot, dirt, dust, etc., which dulls the stone, hiding its beauty. Soil does not penetrate the surface but simply lies on top. Apply Marble or Granite Polish to a soft cloth. Wipe the surface until the soil has been removed and its luster and veining is bright and clear. The surface should be dry. Marble and granite polish helps seal pores, inhibiting staining. It also leaves behind an invisible protective coating that slows down any etching action.

Staining: Most stains can be removed with the application of a poultice. Make your poultice with white blotting paper, white paper napkins, or white cleansing tissue. The poultice should be soaked in the required solution and kept moist while on the marble or granite. To keep your poultice moist, cover it with a plastic wrap to keep the moisture from evaporating while the stain is being drawn out. Drawing out a stain may take from 15 minutes to 24 hours, depending on the age and the severity of the stain. Not all stains are removable. Clean the marble with clean water after removing the poultice. Use Marble or Granite Polish to protect the marble.

• Organic Stains: Organic stains are caused by tea, coffee, soft drinks that have no citric acid, wet bark, flowers, leached colors from paper or textiles. These usually take the shape of the staining object. Wash with clear water. Apply a poultice of hair-bleach-strength (weak) hydrogen peroxide and a few drops of ammonia. Immediately wash again with clean water, making sure to remove all of the cleaning solution.
• Oil Stains: Oil stains are caused by butter, milk, cream, salad oils, peanut butter, meat scraps, mustard, hand cream, modeling clay, etc. Wipe off with a cloth dampened with ammonia. Apply poultice of equal part amyl acetate (available in drug stores) and acetone. Immediately wash again with clean water, making sure to remove all of the poultice residue.

Etching: This is caused by the action of acids on stone when part of the surface of the marble or granite is actually eaten away. Alcohol, wine, beer, fruit juices, soft drinks, condiments and salad dressings can all etch stone. Rings and dull spots are usually etch marks. An etched surface feels rough or depressed to the touch. Wash the area with clean water. If any stain remains, make a poultice according to the type of stain you have. If the area feels rough, or a cavity has formed, it will be necessary to polish the stone. Use putty powder (tin oxide) to polish dulled or etched surfaces. Rub on the putty powder with a damp cloth, folding and refolding to clean damp areas. An electric polisher is preferred for buffing. If your surfaces are severely scratched or etched, always call a professional. Wash afterwards with clean water.